We accept returns for the following reasons:
a. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within [3 days] of receiving the item. We will provide instructions for returning the item, and you may choose to receive a replacement or a refund.
b. Incorrect Product: If you receive the wrong product, please contact our customer support team within [3 days] of receiving the item. We will arrange for the correct product to be shipped to you at no additional cost.
a. Once we receive the returned item, we will inspect it and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
b. The refund amount may vary based on the condition of the returned item, any applicable shipping costs, and other relevant factors.
c. Please allow [5 business days] for the refund to be processed and reflected in your account.
3. Non-Returnable Items
a. If the product is used.
4. Return Shipping
a. You are responsible for paying the return shipping costs unless the return is a result of our error (e.g., you received the wrong item or a damaged product). In such cases, we will cover the return shipping costs.
5. Contact Us
If you have any questions or concerns about our refund policy or need assistance with a return, please contact our customer support team at [firstname.lastname@example.org].
6. Changes to this Policy
Desigud.in reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page with the revised date of the policy.
By making a purchase on our website, you agree to this refund policy.